Consult Coach

Consult Coach is a unique feedback tool that provides individual support and insight for clinicians, guiding you towards optimal client communication.

ConsultCoach

ConsultCoach is a unique feedback process that provides individual support and insight for clinicians, guiding you towards optimal client communication.

 

A smartphone is used to capture audio visual records of consults, which are then uploaded securely via a web app, reviewed remotely by the Onswitch team and scored against seven key communication criteria.

 

You get personalised and confidential feedback that will help you refine your consulting technique, whilst clients and pets get the best care – all without any disruption to the normal flow of the day.

 

ConsultCoach is a unique service provided by Onswitch and offers a number of benefits:

 

  • Tailored CPD investment in individual team members
  • Personalised opportunity to develop in the consult room

 

Feedback options:

 

  1. 4 Consults are viewed by the Onswitch team and feedback is delivered in the format of a report and accompanying audio file. This is available for £500+VAT
  2. 4 Consults are viewed by the Onswitch team and feedback is delivered in the format of a report and accompanying audio file. From this a 1:1 session is provided between Onswitch and the clinician. This is available for £950+VAT
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Why is it important?

Adhering to a standard consult process bonds clients through trust, supports the team and improves patient outcomes through better client conformance.

 

ConsultCoach uses the 7 Steps, a simple and clear set of guidelines to help vets and nurses deliver superior consults, developed from the Calgary Cambridge model used in medical schools across the world. The model is based on the principle of building an open and trusting client / clinician relationship through a standard process – asking for information and listening to the client, collecting evidence through a physical examination, explanation of findings, recommendation and planning of next steps, followed by a decisive close:

 

  1. Prepare yourself
  2. Create a rapport
  3. Ask questions
  4. Carry out an obvious patient examination
  5. Make recommendations
  6. Check understanding and signpost next steps
  7. Book the next appointment or contact

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Testimonials

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3 days ago

Onswitch

So part of what we do every month is evaluating locations for new practices

Been doing a lot of these recently as more and more folks look at the possibility of “Opening their own practice”

When we look at a location we assess how many target audience households there are eg pet or horse owners or demand for certain farm services

And it’s usual to find there are plenty of practices serving that audience already , so any new site will need to be able to differentiate themselves or have a point of difference and a “compelling reason to change “ for the local community

So this mornings site evaluation was a surprise

For the first time, in a long time, we have a location that is underserved by practices

Eg a true gap in the market

Highly unusual
Very odd
And on closer digging the reason became clear

3 local practices in the drive time analysis have closed …. For good

So as we work with our post covid situation it’s intriguing to watch sites closing for good and where others are opening up and doing great in the same area

So fascinating times indeed

onswitch.co.uk/site-evaluation/

#OneVetTeam
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@OnswitchLtd Nor cake, which seems to be a lot of adverts' compensation of choice....

@OnswitchLtd 10 to a penny?!!! Not how you describe any future colleague. #Bedrock #respect. FYI - cake is no longer an exciting treat - most of us provide it as standard

When you see the quote:
“ you can’t get vet nurses for love nor money” maybe thats where folks have been going wrong?
It’s a job, career, a responsible role so PAY money don’t expect it done for love
It’s not about cakes & puppies
#FairPay
#OneVetTeam
#colleagues
#RVN

Just spent the evening with 3 folks who are looking to do their own thing
#OpenYourOwnPractice
2 parts a week apart
All by zoom
Private session for 3 colleagues
Key question
#Flexible #Learning #Plan
Why not be the boss?
#OneVetTeam https://onswitch.co.uk/opening-your-own-practice/

2

Exciting times well done #OpenYourOwnPractice all very possible

https://onswitch.co.uk/opening-your-own-practice/

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01476 565343

info@onswitch.co.uk