Graduate Consult Skills
An interactive workshop to give you the skills and confidence to get the best out of your client communications.
Consult skills, for new and recent graduates
First of all, welcome to the profession!
Finally you’re doing what you’ve trained long and hard for, having invested huge amounts of time, effort, emotion and money into becoming a vet. Over the course of your working life you’ll spend thousands of hours with clients, and so it makes sense to get the basics of consult structure and communication techniques sorted now.
Future you will thank you for taking our Graduate 7 Steps Consult Skills, every day of your long career!
WHAT DOES THIS COURSE COVER?
This interactive workshop is delivered via Zoom in two parts (two weeks a part), so you will need a device with good sound and a camera. It’s suitable for all recent grads and newly-qualified vets in their first year in practice. There will be a maximum of 8 delegates, and you’ll receive five hours of CPD credits.
Our graduate 7 Steps Consult Skills is designed to cover everything you need to know about communicating clearly, confidently and effectively with clients as a new grad. In the sessions you will:
• Learn how to structure your consults using the 7 Steps
• Acquire practical skills to help you avoid and defuse difficult situations
• Gain an invaluable understanding of how pet and horse owners think and behave
• Learn how to flex your communications to suit different personalities and contexts
Patients only achieve the best outcomes when we work closely with the people who care for them. That requires us to quickly develop a rapport with clients so that they trust us, and follow our recommendations. It’s not difficult, but when you’re doing it twenty times a day, it’s important to get right early on. Our Graduate 7 Steps Consult Skills will do just that, quickly building your confidence and competence to set you up perfectly for a successful and enjoyable career.
