International speakers

The Onswitch team have extensive experience working across a wide range of animal care sectors.

What is it?

The Onswitch team have extensive experience working across a wide range of animal care sectors in a number of countries and provide both the depth of understanding and market-specific content required

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What will I get?

Engaging, informed and stimulating speakers who will deliver must-see sessions for your delegates

Why do I need it?

An international angle on the shared challenges of the veterinary sector is increasingly valuable, and the Onswitch team routinely work on projects and with publications around the globe

Testimonials

Facebook

15 hours ago

Onswitch

And this was just great as we could see all was well
Daily updates by video
Fabulous
#Shamii
#CX
#customerexperience
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View on Facebook

15 hours ago

Onswitch

So #Shamii has been to the vets
Picked a fight with someone a wee bit bigger than himself we think
Thankyou to Werrington Vets for looking after him
Wanted to share the #CustomerJourney as it was simple, easy and clear

1. #Shamii not well
2. Text vets saying we are coming in
3. #Shamii arrives
4. Updates via text
5. #Shamii stays overnight
First phone call Inbound from vets updating on progress
6. Update by text and agree pick up for home
7. #Invoice received via email and XS paid
8. Claims process started for a direct claim
9. #Shamii home

So in 48 hours just great effective communication
#Shamii feeing better
Great care
And only one phone call from practice to us
So for many clients this will work, it doesn’t have to be phone call dependent

So thankyou once again to the Team at Werrington Vets for looking after #Shamii

#Cx #CustomerJourney #CustomerExperience
#ReduceInboundCalls
#Communicate
#Connect
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View on Facebook

Twitter

#Shamii update
He is well this morning
Advice was rest and stay in for two days
Well he legged it out the door this morning had a wee run around and came back in with a mouse!
#Shamii #Rest #OneVetTeam

https://onswitch.co.uk/cx-congress-2020-2/
The #CxCongress2020 is now available to view
5 streams all on line to view for the next 12 months
#Cx
#FrontDesk
#Consult
#Leader
#SQP/Farm/Equine
#DifficultCommunications.
So something for whole #OneVetTeam #Cx
Thanks to all speakers 👍

Great to see #Shamii cat feeing better this am
As a client this update along with photos is brilliant
Simple, clear, no phone calls needed this is good comms for so many
#connect me to the update
#reducetheinboundcall
Collection time sorted too
Great #CX
#shamii

Update on #Shamii cat
Good news seems a lot happier this morning
Coming home great to get pictures and video updates
Such a good way to stay #Connected
Great #CX
Great #Communication
Thanks Werrington Vets

Thanks for inviting me along! Honoured to be speaking on 'Relational leadership for customer experience and patient care' https://twitter.com/OnswitchLtd/status/1309167735486713856

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Contact Us

01476 565343

info@onswitch.co.uk