Managing and Coaching Teams To Success

As an experienced thought leader, Alison Lambert shares practical tips and tools to help you get the most out of your team.

Managing and Coaching Teams To Success

This highly interactive workshop takes place remotely via Zoom. During the session you’ll learn the importance of:

– Understanding what motivates people within your team

– How management and leadership differs and why this is important

– What makes people go above and beyond their typical duties

– Why choice of words matter in coaching teams

– Bespoke communications to different team members and why this is needed for success

– How to give feedback positively

– Explore how different people require different delivery of feedback

You will also receive a DISC assessment, and a team survey link.

The cost of the course is £450+VAT for the day, to include CPD certificate.

Facebook

18 hours ago

Onswitch

Another Tuesday comes around again

Time is flying as we head to the springtime

It’s a little brighter and #Shamii had a good look about today

He likes to sit on a car and peer at you all from a height

So what is he thinking today?

#OneVetTeam
#Cats
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2 days ago

Onswitch

The start of another week

And today we are inspired by a local food company Yummy

They deliver local produce to local communities

Onswitch HQ is based in Lincolnshire and we have seen this grow over the last year

The change in shopping habits,driven by covid, has been significant

The new ways to shop and buy goods and services has been profound and for many will be their “New Normal”

So as we enter the beginning of the end of covid lockdowns ( fingers crossed) now is the time to take stock of what is now normal and everyday in our veterinary world

What have owners learnt to do?
What have practices learnt to do?
What is now normal, that was rare pre covid?
What will stay post lockdown ?

All of these questions will drive systems and organisational changes, both for teams and clients

Examples such as pre pay and upfront payment for services that are now much more common

Subscription services for home delivered meds and food now so many options for clients

Drop off care Appointments with remote communications eg apps, web-chat and video consulting, again all embraced by clients

The role of the whole team in caring for clients , home working ,outbound calls and communications

The list goes on ....

So what will you keep from the last 12 months?
What new things have you done that have made a difference?

Have a great week

#OneVetTeam
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Twitter

And the link for @ISFMcats webinar https://icatcare.org/event/isfm-webinar-for-veterinary-professionals-free-access-the-kitten-opportunity/

Prepping sides for @ISFMcats session on kittens
First step is to invite them in when they call!
So first step is if they contact your practice via any means #Connect
#apps #webchat #call #offerAppointment 60% dont!
#care
#communicate
#connect

2

Done
Excellent organisation at Meres in Grantham for covid part 1
Simple
Sorted
Thankyou
#hadmyvaccine

Quite! https://twitter.com/onswitchltd/status/1364670437091930112

https://onswitch.co.uk/eschew-obfuscation-espouse-elucidation/
Blog pondering
#Communication #clarity

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Contact Us

01476 565343

info@onswitch.co.uk