Practise delivering your technical sessions and sales pitches with Meeting Coach to help you hone your skills before doing it for real with your accounts/customers


If you are working with client accounts where you have to share knowledge and information in a 1-2 hour session or in a lunch and learn then you need MeetingCoach.


MeetingCoach helps you practise in a safe environment with people who will give you structured and fair feedback.


We know how valuable it is to be able to practise delivering complex technical messages and new product information before you are faced with decision makers for real.

Presenting to the Onswitch team (who all have relevant experience as vets, nurses, customer care associates, pet owners and managers) in an environment that closely reflects the real thing, is invaluable.


The Onswitch team provide a simulation environment so you can practise delivering your message to an audience made up of people just like your decision makers.


We’ll film the sessions which take place over Zoom so you can watch back at your leisure and tweak your delivery or change the content as required.


This feedback will help you focus and reflect on what went well and what you can do differently next time, as that next time is with your real clients and decision makers.


This feedback can feed into team workshops which can help you make the most of the time you have with your decision makers and clients.


Practise makes perfect, so why not practise with us?


What do I get?

  • A film of your session so you can reflect
  • Written feedback from each of the MeetingCoach attendees
  • A senior Onswitch team member will review your recording (they will not be a delegate) and they will give you structured feedback via MP4 file


This feedback will help you focus and reflect on what went well and what you can do differently next time, as that next time is with your real clients and decision makers.


Meeting Coach sessions are costed at a per person who undergoes feedback – £750+VAT per person per hour

Next Steps

Now: Click the ‘Arrange Now’ button to let us know you would like to go ahead with Meeting Coach, how many team members for and a timeline to suit.


Soon: The Onswitch Team will be in touch to arrange appropriate dates for Meeting Coach to take place, Zoom links and PO requests.


Later: You will deliver your workshop session and the Onswitch team will provide your feedback within 2 weeks of the meeting.


Putting together educational resources to be delivered in practices is something of a fine art – there is limited time available and so it’s crucial to get key messages across clearly and succinctly. Through MeetingCoach, Onswitch helped our account managers develop effective coaching skills and practise delivering key points in a safe and realistic environment. The feedback we got from actual vets and nurses really was invaluable in ensuring the success of our programme, and I would recommend MeetingCoach to anyone who presents product information or delivers training to practice teams.


Kevin Whelan, Global Marketing, MSD Animal Health


1 month ago


Have a peaceful Weekend everyone
Some lovely tulips to make you smile
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2 months ago


So someone had to do it….

Alison is in Marbella chairing the VetForum Europe event

She tells us it was raining but isn’t now

So the meeting is where ideas, thoughts and experiences about vet practices across Europe are shared and folks can learn and meet other colleagues who own and work in practices

Unlike most vet events there are no trade stands, so everyone does a “speed dating” chat with each other at pre booked times - very clever and as the pop up says “Trade the hard sell for a real conversation”

The opening session was from Christoffer Precht from Bain Consulting - one of the leading global consultancies for vet business

A very thought provoking overview of vet service delivery across Europe

The key message?

Well as vet groups have got bigger and bigger it’s time to focus on the customer and patient experience - very pleased to hear this👍

And more importantly -time to do the “basics brilliantly”

So as we ponder what that means to each practice, it really does mean it’s time to focus on the people who make it all happen

The clients who have patients in need


the team who deliver that care

Fascinating to hear the economic and operational perspective from a leading global consultant

His words “…it’s time to do better .. do the basics brilliantly .. the customer journey matters and the patient and client experience matters “

It’s all about people
Always has been…
And always will be

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Good question
Hidden curriculum
We change the world when we change what we do = need to admit we need to polish ,flex ,modify and change a few words
Need feedback loops
Few vets like feedback loops, essential for awareness raising and change

Agree. That’s why I have a ruler in the consult room.

See again repeat
Never “keep an eye on it”

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