Opening Your Own Veterinary Practice
This programme of two interactive workshops is ideal for anyone thinking about opening, or about to open their own practice.
It will help you focus your time, money and energy where they will make the most difference, and bring your plans successfully and profitably to life.
The first workshop is about clarification, both identifying and understanding your own priorities and then determining what demand there will be for your unique services. Topics covered will include:
- Balancing ambition and reality across work, family and life commitments
- Business plan – how to make one and why it matters
- Who will your customers be, and where are they?
- What is it about your mission, values and service that will compel clients to register with you ahead of your competitors?
Delegates then have homework to complete before the second workshop – researching their target catchment in order to determine:
- Likely client numbers and demographics
- Strengths and weaknesses of existing competitors
- Physical and commercial barriers and opportunities
In the second workshop we explore the remaining three aspects of the Balanced Scorecard (customers having been a focus of the first session):
- Team – how to recruit, develop and retain the right people
- Operational effectiveness – practical and logistical considerations for structuring your new business and setting SMART targets
- Finance – as a lag indicator, this is deliberately considered after all other factors, as getting them right will mean the key business numbers are right
Small group, maximum of 6 delegates – interactive style workshop.
A new week and nearly Christmas
Spotted this a while ago and made us all smile as it is so true
Gratitude and appreciation are contagious
So if we spread a little gratitude then it will slowly and surely change the mood around us
Yes it’s tough for many right now, folks are edgy and worried about so many things and many folks are struggling in their workplaces across all sectors
So why not sow some small moments of gratitude and change someone’s day on your travels today
That phone call you make to the bank or at the checkout when shopping or a trip to the dentists or anywhere where you as a customer can change a moment in someone’s day
That moment of calm and appreciation will help them in some small way and you never know they may be someone’s next client call or visit or consult at a vets and you well have changed their day too
We change the world when we change what we do
We do reap what we sow
So let’s sow some gratitude this week
#OneVetTeam
A lovely surprise today the arrival of a young Wild Plum tree a symbol of “Hope and Happiness”
Thankyou
Beautiful wrapping and packaging and all compostable
This little tree will grow and then produce fruit and it has found a nice new home at Onswitch HQ
So we do like a good metaphor and this little tree will grow and be productive only when we take care of it
We must provide:
Food via plenty of good soil and compost
Water -not too much, not too little
Protection from deer and rabbits
Support- a nice framework to keep upright in the crazy weather
Care … lot of care and attention
And weeding … always keep the weeds away from this little tree
Weeds steal food and entangle the growth and will overwhelm the tree as it tries to grow
So a bit like teams of people really
All people can grow and be nurtured but they do need similar care and attention
Managing and caring for teams is intentional and proactive not passive or reactive
All people do better when someone cares about them, is honest with them and they have a clear understanding of what is going on
And just as with little trees you have to be patient
You have to be aware of weeds that prevent growth and flourishing, beware “weeds” in teams of people .. they too suck the life out of you!
Anyway it’s the weekend and it just seems a nice one to ponder
Little trees grow well and so can people
Have a peaceful weekend
#Hope #Happiness
#OneVetTeam
#Care
#Support
#Grow
#Weed
Morning all
So this caught the eye and it is very likely how many of you feel right now!
So part of feeling more on top of things is getting the start of the conversation under control and having a clear outline of where you can go and what you can do
So phone skills for the team is crucial in making calls more manageable as well as looking at how to reduce call volume by using outbound calls and digital tools
So the Covid period has shown us that
“Fewer Words, Better Said” makes a big difference
So time for some refresher phone skills
Check the courses out and plan ahead
Last course for this year is next week so move quickly!
#OneVetTeam
#Listen
#Empathy
#Personalise
#SortAPlan
onswitch.co.uk/product/telephone-skills-coaching-online-workshop/
Know this feeling?!
Phone skills session next week will help folks who are juggling
So important we review and refresh what we do and say on the phone
Move to review call volumes role of outbound calls and digital key
Join us
#OneVetTeam #Listen
https://onswitch.co.uk/product/telephone-skills-coaching-online-workshop/
No - THANK YOU - chocolates really don’t do it justice but an elephant never forgets - and we know the @NottinghamVets students get such an important, inspiring and forever memorable experience meeting and working with you! #thefuturesbright #inspireinnovateeducate https://twitter.com/OnswitchLtd/status/1462041981765529607
https://onswitch.co.uk/training-courses/ been a busy week of zoom courses
Lots of chat, discussion? interaction and few slides
It works when you keep focussed
2.5 hours max with part 1 and a week later part 2
Can be great fun too
#OneVetTeam
https://www.surveymonkey.co.uk/r/FLPGRWT
Sophie Dainty from our HQ Team is doing an MBA at Nottingham Trent Uni & has a 3 minute survey about the Team Experience in practice
If you can find 3 minutes to fill in that would be very much appreciated
Thankyou
#OneVetTeam #TeamExperience