The essentials of running a veterinary practice

A two-part interactive remote workshop to embed first principles and best practice for running a successful veterinary business

What is it?

There’s so much you don’t get told (in training or in role) about managing a veterinary business profitably and effectively.

 

This two-part Zoom workshop will show you everything you need to know about running a practice – going back to basics and covering commercial principles, marketing and the importance of understanding how to communicate your practice’s unique selling points to your target market.

Why do I need it?

In the good old days, vets would work up the practice hierarchy until they eventually became partner; effectively learning all the unique specifics, processes and contacts by seeing senior colleagues do them. In an era when many vets are now corporate employees, there simply isn’t the opportunity to develop and hone a commercial skillset over time. This interactive remote workshop distils a lifetime of business apprenticeship into half a day of practical business essentials.

What will I get?

Over two sessions, this workshop covers all basic business essentials, structured around a Balanced Scorecard approach to take in key information from four areas: clients, team, finance and operational effectiveness.

 

This workshop focusing solely on teaching practical skills and sharing how to collect essential data that will enable you to tailor the toolkit required to run a business, into getting the very best out of your business.

 

This two-part remote workshop costs £385 +VAT per delegate.

 

You’ll need a laptop or desktop with sound, a mic and a camera in order to participate.

 

Small group, maximum of 8 delegates

Facebook

3 days ago

Onswitch

All done #covidvacccine

We have a fully vaccinated Alison so we can let her out now to socialise and travel and go into kennels!

So intriguing to see the handout ALL folks were given pre vaccination on arrival by the “meet & greet” team

All the vaccine info explaining what it is and what might happen

Total transparency.
Clarity of risk.

Effective way to show that there are “Very Common” side effects and 1 in 10 of you will feel feverish sick and off colour - correct!

“Common” may affect 1 in 10

“uncommon” may affect 1 in a 100

“Rare” 1 in 1000

and then “Not known”

So very clear and in plain English - the rest is gobbledygook and tech blah blah blah - this bit however is very clear

So made us think

What do we give owners about vaccines and medications or ops we do?

Do we give them something pre procedure eg a document or email or reference?

One thing, if anything, has changed during covid is health literacy has become better

Folks talk about risk and benefit more

Conversations about vaccine are more common and so understanding of consequences are more talked about

It’s a public debate and we must work with the upswing in understanding, not fight it

So #WeekendDebate do we need to give a resource to clients for all meds, vaccines and procedures pre event so risks are known and can be discussed more openly ?

What do you think?
If you don’t think it’s needed, why not?
If you think it is needed, why?

Surely clarity of communication is all about trust
And trust means we can work with our customers even when things don’t quite go according to plan

Isn’t that honest?
Isn’t that fair?
Isn’t that what we need to do to have these risk conversation pre event rather than explaining what happened post event?

So over to you ...... what do you reckon?

Have a peaceful weekend

#OneVetTeam
#SoreArm
#1in10
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5 days ago

Onswitch

We had a lovely surprise today at HQ today

Thankyou

We talk to lots of people, about lots of things and there is always a moment of connection and this chat was about communicating with flags!

So it’s fascinating to see how messages can be sent with images eg flags when on the high seas

Fascinating

It works well when everyone uses the same language

Flags work well as a common language and is understand by all using it

Therein lies a challenge in veterinary care, as we often speak one language “VetSpeak” and our clients often speak another “PlainEnglish”

So working to speak the same language is key for patient outcomes
It’s about finding that understanding just like flags!
#OneVetTeam
#VetSpeak
#Thankyou
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Twitter

@Anonyvet @bevwoodruffe @OnswitchLtd @bouldie Be that client. You’ve bought that brachy, you realise on a Sunday you’ve ran out of meds, bull got in with the heifers, money’s tight so you’ve bred from your bitch. List goes on. You want an empathetic vet, not one that slags you off, to your face or behind your back

This!
And this again
we are an ecosystem of #people
Clients and team
We cannot get to optimal patient outcomes without a collaborative approach with clients
We are a people business those people just happen to have animals in their lives #empathy #embrace #engage #OneVetTeam

#ShowTheSalary great campaign to help get clarity & transparency of pay
Vet Sector has so many “ competitive salaries” or “excellent pay” or “commensurate to experience ”
Just put the pay scale on the ad!
When this happens it is transparent
It helps
https://showthesalary.com/about/

“Open your own practice” today
Looking at #CompellingReasonToChange #CRTC eg why would an owner leave one perfectly good practice & try a new one?
The #CRTC is critical -all new sites need one!
As the established practice it’s worth knowing it too! https://onswitch.co.uk/opening-your-own-practice/

So today was a first
My @YorkshireTea went cold ... was waaaaay to busy and forgot all about it
So microwaved it
Yes
I know
Microwave tea that was from a pot originally
Well the verdict?
It was rubbish😂
So why does microwave tea taste horrid?!
#OneVetTeam

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Contact Us

01476 565343

info@onswitch.co.uk