A Yorkshire farmer’s daughter, Alison qualified from Liverpool University in 1989. She worked in practice for several years before pursuing a career with Hills Pet Nutrition and MARS, discovering the customer experience passion that her award-winning company, Onswitch, is renowned for today. Established in 2001, Onswitch promotes customer-centred practice so pets, horses and livestock receive better care; providing research, marketing, CPD and business consultancy with an effective, innovative, straight-talking and client-led approach.
Alison is Honorary Associate Professor at Nottingham University’s School of Veterinary Medicine and Science. She is published widely, regularly speaks at key international veterinary congresses and events, and was given the AVA’s Veterinary Business Thought Leader award in 2019.
After taking up an internship with Onswitch in 2014 during her degree at Nottingham Trent University, Sophie continued working with the team throughout her studies, and has never left! Graduating with a first-class honours degree in Business Management and Entrepreneurship stood Sophie in good stead for her first official role of Project Coordinator and helped her develop rapidly into her current position of Operations Director; managing Onswitch’s operations across UK, Europe, Australia and New Zealand.
She lives in Leicestershire with her partner and loves to travel to new places.
Sophie first started at Onswitch 2016 as an intern, continuing to work here throughout her university course until graduating with a first-class honours degree in Business. Her first role was Sales and Marketing Executive, and she has since progressed to become Research Manager, with particular focus on the Onswitch Index. In this crucial area she works with practice teams across the UK and Europe to deliver a great client experience on the phone and improve caller conversion.
Away from the office she has thrown herself into her community as a Governor of a local secondary school. In her spare time Sophie is a keen traveller, having recently interrailed through Europe and travelled to North Africa to build a school. You can be sure she is currently planning the next adventure!
Shawny is the newest member of the Onswitch team, having joined us in December 2018 in the central role of Onswitch Index Coordinator. She brought with her a wealth of experience from the retail sector and enjoys meeting new people.
Shawny shares her home with two fur babies currently but has aspirations to expand and create a whole zoo in the house!