Business health check

A detailed and fully comprehensive audit covering every aspect of your business

A detailed and fully comprehensive audit covering every aspect of your business – clients, team, operational effectiveness and finance.

£5,000 + VAT£5,000 + VATAdd to basket

Contact us to discuss your requirements

What is a business health check?

As vets, you regularly tell owners of the importance of an annual health check as a route to monitor general health and identify any issues early on. The same premise applies to any business, but how often do you take a thorough look at all the systems and moving parts that make up your practice? Through a business health check we take the history, examine and diagnose then recommend a treatment plan. And because we’re impartial, you can trust us to be honest about what we find, good or not-so-good.

Onswitch’s business health check is a proven driver of growth, providing a professional, unbiased assessment of your business through analysis of Key Performance Indicator data. It will help you stay ahead of the game, identifying any developing issues early so that they can be addressed before complacency and under performance set in.

How does it work?

Each business health check is structured according to the principles of the Balanced Scorecard, which helps set priorities and focus effort on the business parameters that really matter. We undertake a wide range of desk research, data analysis and quantitative data collection across each of four areas:

Clients
- Client survey
- Online audit of your own practice and key competitors, looking at websites, social media, Google presence and reviews
- Key Opinion Leader research
Team
- Team survey
- Competitor analysis
Operational effectiveness
- Mapping the client journey
- Reviewing business activity on a monthly basis
Finance
- Review of Profit and Loss statement for the last 12 months
- Recommended priority action plan
- Price benchmarking with competitors

What do I get?

The veterinary business consultancy process is in-depth and extensive and so you should expect to receive your report 10-12 weeks after commissioning. Each business health check costs £5,000 +VAT, reflecting the volume of data collected and analysed, and the detailed reporting and recommendations involved. This can be paid in thee equal invoices if required.

We can also help with...

Veterinary business consultancy and support

When you need a fresh pair of eyes and an experienced head to help refocus your priorities, Onswitch’s highly experienced team of veterinary business specialists is here for you.

Find out more

Monthly support plan

Our veterinary business consultants can be retained on a monthly basis to measure progress against Key Performance Indicators and provide regular business advice and support.

Find out more

HEAR FROM OUR CUSTOMERS

“Just wanted to say a massive thank you for the course - eye opening and so interesting, it has changed the way I think and will handle calls forever”
Camilla ChurchVet and Business Owner, Perth Equine Vets

“Onswitch have been transformative for the structure and management of our practice. We have used them since about 6 months after we opened and we have gone from chaotic disorganised mayhem to chaotic organised mayhem. Exactly the way we like it! Always helpful, always there, they have allowed our business to grow and thrive in a vision that still remains 'us'”
Carly DayVet and Business Owner, Bury St Edmunds Veterinary Centre

“We requested a Business Health Check as we had experienced rather rapid growth at the practice and felt we were losing some direction. Having an outside view of the business have us an honest and real account of where we were, what needed to be done to achieve what we wanted and a framework to support this. We have made inroads into starting processes to improve our ways of working and are enjoying seeing the impact these ongoing developments are already having for our team and our patients. ”
Lucy ButlerAldgate Veterinary Practice

“Onswitch's price checker provided us with some really valuable insights into our competitors and ensured that we were pricing our common procedures competitively. It was really good value and saved us a lot of leg work!”
Ellie LeeBusiness Owner, Manchester Cat Clinic

“We've used the Consult Coach program for a number of years, and find it particularly effective with our early career veterinarians. While filming consultations can be daunting, we find the feedback process is ultimately rewarding and drives positive change. The 7 Steps process gives a clear framework for effective consultations and the personalised feedback helps them improve and gain confidence as well as get better outcomes for clients, pets and their clinics.”
Lindsay EvansGreencross Vets, Veterinary Learning and Development Manager

“Alison's advice has been invaluable both before and after opening our independent small animal practice and helped the practice to thrive. Her wide ranging experience at a national and international level and pragmatic approach are brilliant to give an outside perspective.”
Emily Knight, Business Owner, Wight Vets

“The New Practice Viability Study offered by Onswitch was immensely helpful in starting our new business on solid foundation. Not only did it help me carefully choose our premises but it also opened my eyes to various factors that had never been brought to my attention before. Sophie C and Alison were incredible supportive throughout the entire premises journey and were always available to answer all my questions. I would highly recommend Onswitch's viability study!”
Wojciech WoszczynskiBusiness Owner, Bluebell Veterinary Surgery