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How to Open Your Own Practice

Focusing your time, money and energy where they will make the most difference, to bring your plans for a new practice successfully and profitably to life. Balancing personal, commercial, rational and emotional factors to fulfil your business’ potential.

Maximum of 7 delegates

£385 + VAT

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Description

What does this course cover?

This workshop has two separate parts, each delivered via Zoom approximately a week apart. You will need a device with good sound and a camera.

The first workshop is about clarification, both identifying and understanding your own priorities and then determining what demand there will be for your unique services. Topics covered will include:

  • Balancing ambition and reality across work, family and life commitments
  • Business plan – how to make one and why it matters
  • Who will your customers be, and where are they?
  • What is it about your mission, values and service that will compel clients to register with you ahead of your competitors?

Delegates then have homework to complete before the second workshop – researching their target catchment in order to determine:

  • Likely client numbers and demographics
  • Strengths and weaknesses of existing competitors
  • Physical and commercial barriers and opportunities
  • In the second workshop we will explore the remaining three aspects of the Balanced Scorecard (customers having been a focus of the first session):
    • Team – how to recruit, develop and retain the right people
    • Operational effectiveness – practical and logistical considerations for structuring your new business and setting SMART targets
    • Finance – as a lag indicator, this is deliberately considered after all other factors, as getting them right will mean the key business numbers are right

HEAR FROM OUR CUSTOMERS

“Just wanted to say a massive thank you for the course - eye opening and so interesting, it has changed the way I think and will handle calls forever”

Camilla ChurchVet and Business Owner, Perth Equine Vets

“Onswitch have been transformative for the structure and management of our practice. We have used them since about 6 months after we opened and we have gone from chaotic disorganised mayhem to chaotic organised mayhem. Exactly the way we like it! Always helpful, always there, they have allowed our business to grow and thrive in a vision that still remains 'us'”

Carly DayVet and Business Owner, Bury St Edmunds Veterinary Centre

“We requested a Business Health Check as we had experienced rather rapid growth at the practice and felt we were losing some direction. Having an outside view of the business have us an honest and real account of where we were, what needed to be done to achieve what we wanted and a framework to support this. We have made inroads into starting processes to improve our ways of working and are enjoying seeing the impact these ongoing developments are already having for our team and our patients. ”

Lucy ButlerAldgate Veterinary Practice

“Onswitch's price checker provided us with some really valuable insights into our competitors and ensured that we were pricing our common procedures competitively. It was really good value and saved us a lot of leg work!”

Ellie LeeBusiness Owner, Manchester Cat Clinic

“We've used the Consult Coach program for a number of years, and find it particularly effective with our early career veterinarians. While filming consultations can be daunting, we find the feedback process is ultimately rewarding and drives positive change. The 7 Steps process gives a clear framework for effective consultations and the personalised feedback helps them improve and gain confidence as well as get better outcomes for clients, pets and their clinics.”

Lindsay EvansGreencross Vets, Veterinary Learning and Development Manager

“Alison's advice has been invaluable both before and after opening our independent small animal practice and helped the practice to thrive. Her wide ranging experience at a national and international level and pragmatic approach are brilliant to give an outside perspective.”

Emily Knight, Business Owner, Wight Vets

“The New Practice Viability Study offered by Onswitch was immensely helpful in starting our new business on solid foundation. Not only did it help me carefully choose our premises but it also opened my eyes to various factors that had never been brought to my attention before. Sophie C and Alison were incredible supportive throughout the entire premises journey and were always available to answer all my questions. I would highly recommend Onswitch's viability study!”

Wojciech WoszczynskiBusiness Owner, Bluebell Veterinary Surgery

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