Management and Leadership Skills

Supporting managers and leaders in developing good practice: measuring progress against Key Performance Indicators, reviewing successes and upskilling the team to build a strong and sustainable business.

£450 + VAT

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Description

What does this course cover?

This workshop has two separate parts, each delivered via Zoom approximately a week apart. You will need a device with good sound and a camera.

In-person workshops are also available to book for your practice team.

The first workshop session explores the bigger picture of process and people:

  • Understanding what motivates people in your team
  • Exploring how management and leadership differ (and crucially, why this is important)
  • Differing responses to change โ€“ understanding Kotterโ€™s model and applying its principles in your leadership

Delegates then spend a week or so reflecting on learnings and refining their own practice, before returning for a second interactive online session. You will receive a personalised DISC report, highlighting unique innate communication preferences and styles so that you can better understand and hone your coaching and feedback delivery.

In the second workshop we focus on how to give meaningful feedback, looking at a range of simple models and tools to help you structure coaching sessions effectively:

  • Herzbergโ€™s Motivator-Hygiene theory
  • GROW model
  • Johari windows
  • Tailoring feedback to the individual

This two-part interactive workshop will give you the confidence and competence to manage and coach your team to success.

Youโ€™ll also receive a personal DISC report and a TeamTrack survey, included in the workshop fee of ยฃ450+VAT

Onswitchโ€™s two-stage embedding of learning makes the โ€˜Managing and coaching teams to successโ€™ workshop powerful, memorable and unique.

Small group, maximum of 8 delegates, total 5 hours CPD โ€“ interactive style workshop.

Just wanted to say a massive thank you for the course - eye opening and so interesting, it has changed the way I think and will handle calls forever

Camilla ChurchVet and Business Owner, Perth Equine Vets

Onswitch have been transformative for the structure and management of our practice. We have used them since about 6 months after we opened and we have gone from chaotic disorganised mayhem to chaotic organised mayhem. Exactly the way we like it! Always helpful, always there, they have allowed our business to grow and thrive in a vision that still remains 'us'

Carly DayVet and Business Owner, Bury St Edmunds Veterinary Centre

We requested a Business Health Check as we had experienced rather rapid growth at the practice and felt we were losing some direction. Having an outside view of the business have us an honest and real account of where we were, what needed to be done to achieve what we wanted and a framework to support this. We have made inroads into starting processes to improve our ways of working and are enjoying seeing the impact these ongoing developments are already having for our team and our patients.

Lucy ButlerAldgate Veterinary Practice

Onswitch's price checker provided us with some really valuable insights into our competitors and ensured that we were pricing our common procedures competitively. It was really good value and saved us a lot of leg work!

Ellie LeeBusiness Owner, Manchester Cat Clinic

We've used the Consult Coach program for a number of years, and find it particularly effective with our early career veterinarians. While filming consultations can be daunting, we find the feedback process is ultimately rewarding and drives positive change. The 7 Steps process gives a clear framework for effective consultations and the personalised feedback helps them improve and gain confidence as well as get better outcomes for clients, pets and their clinics.

Lindsay EvansGreencross Vets, Veterinary Learning and Development Manager

Alison's advice has been invaluable both before and after opening our independent small animal practice and helped the practice to thrive. Her wide ranging experience at a national and international level and pragmatic approach are brilliant to give an outside perspective.

Emily Knight, Business Owner, Wight Vets

The New Practice Viability Study offered by Onswitch was immensely helpful in starting our new business on solid foundation. Not only did it help me carefully choose our premises but it also opened my eyes to various factors that had never been brought to my attention before. Sophie C and Alison were incredible supportive throughout the entire premises journey and were always available to answer all my questions. I would highly recommend Onswitch's viability study!

Wojciech WoszczynskiBusiness Owner, Bluebell Veterinary Surgery