Every business owner’s ambitions are different – maybe you want your one practice to perform better, perhaps you’d like to open an additional site nearby, or you may be looking to expand into different aspects of veterinary practice. Whatever you need we can guide and support you to success.
Scaling up your veterinary business
Whatever you need we can guide and support you to success.
Why do I need help scaling up?
Expanding your operations requires an open mind – the way you have done things might work just fine for your practice today, but whether your ambition is to grow bigger, add additional sites or take on different species, you’ll need to shift your mindset and do plenty of homework before jumping in.
Onswitch have helped countless practices of all shapes and sizes grow, so we can support and advise you wherever you are on the road to expansion. Scaling up doesn’t just mean doing everything the same, but more often or bigger – new sites will have different demographics and a whole new competitive set. Maybe your catchment is already at capacity. You need data, evidence and research to support your plans, and at Onswitch we have them in spades.
How does the process work?
Depending on what stage of the planning process you are on, we’ll recommend a blended approach that brings together the right balance of research and business consultancy. Every project is unique, and our services typically comprise of some or all of the following:
New practice viability study
Unbiased, honest and detailed prepurchase analysis of potential veterinary properties or sites.
Focus groups
Understand what your customers and clients really think with an online research focus group.
Employee surveys & analysis
A TeamTrack survey evidences how your team are feeling, allowing you to take action against any developing issues, measuring veterinary team wellbeing and keeping everyone motivated and engaged for the next stage of growth.
Customer journey mapping
Refine operational efficiency by mapping the touchpoints where clients interact with your team. Understanding where the process log jams and unintuitive systems are will help you smooth the path to and through your practice.
You can find out much more about how these work by clicking through to the relevant pages above.
What do I get?
Onswitch is renowned for the breadth and depth of experience that our team bring to every project. We’ll allocate a project manager for you and they’ll be happy to answer every query you may have, or point you in the right direction to find help. Our service is professional, discreet and honest – we won’t sell you things you don’t need and our recommendations will always be evidenced with facts and data. We’ll be by your side every step of the way.
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